Produced in partnership with
What is Community Management like in 2020?
In our new mini paper, which we’ve produced in association with ContentCal, we reveal the results from our recent survey of UK-based community managers, and get a feel for how things really are, out in the field...
Get the community management paper
What do we talk about?
- What community management is
- What consumers expect from businesses in 2020
- Experiences of UK-based community managers
- The need to be multi-skilled
- The status of ‘pay and reward’ for the role
