What is Community Management like in 2020?
In our new mini paper, which we’ve produced in association with ContentCal, we reveal the results from our recent survey of UK-based community managers, and get a feel for how things really are, out in the field...
Get the community management paper

What do we talk about?
- What community management is
- What consumers expect from businesses in 2020
- Experiences of UK-based community managers
- The need to be multi-skilled
- The status of ‘pay and reward’ for the role
